Return Policy

Ann Lauren clothing goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. However, since the goods are custom-made to order upon Customer request, Ann Lauren cannot accept returns or provide a refund of payment to the customer. 

If the Customer is disappointed by Ann Lauren merchandise for one of the following reasons: (a) the items themselves are materially flawed or (b) the design of the final product is materially different from the final design submitted by the Customer, the Customer may request an exchange of the product within 10 days of delivery to Customer, if no such request is made within 10 days of delivery to Customer we are not able to exchange product.